BAHRAIN. Bahrain Duty Free has recognised the “outstanding contribution” of its teams to the opening of the new passenger terminal on 28 January with a special appreciation award. The company hailed the performance of its teams in ensuring the new stores opened on tine and on budget.

The retailer said: “The company has reached such heights due to their hard work and dedication. Our team made an exemplary contribution to the company.”

Bahrain Duty Free management and teams mark the achievement of the January terminal opening and the huge contribution of staff

In comments directed at its staff, Bahrain Duty Free said: “Thank you for being an inspiration for us with utmost professionalism and dedication on this journey. Your work ethic and passion is an inspiration to all of us. Thank you for being in our family.”

As reported, The Moodie Davitt Report has launched a new column dedicated to recognising people in our industry – frontline, back office, logistics, management and more – for their commitment and achievements.

The Travel Retail Superstars column is a key component of the first-ever Travel Retail Superstars Awards & Knowledge Programme, the most comprehensive employee recognition platform yet seen in the travel retail channel. See below for details.

If you want to nominate a team member, or team, for inclusion in this column, please email Mark Lane at Mark@MoodieDavittReport.com or Martin Moodie at Martin@MoodieDavittReport.com. Details of the Awards programme will be revealed soon.

About the Travel Retail Superstars Awards & Knowledge Programme

The programme places the spotlight on the thousands of frontline and behind the scenes heroes and heroines who have helped keep a stricken sector going throughout the pandemic.

It will culminate in an awards ceremony and a people-centric Knowledge Hub programme focused on the vital role of staff at the Virtual Travel Retail Experience this October. That event is hosted by The Moodie Davitt Report with support from digital, design and communications agency FILTR.Qingwa.

The Travel Retail Superstars Awards & Knowledge Programme will embrace the long-established FAB Heroes platform for the travel-related food & beverage sector, while also taking in airport, airline, downtown store and cruise employees as well as others across the travel ecosytem (more details soon).

The Moodie Davitt Report is working with an advisory committee of human resource and training specialists to shape the awards and programme.

They include Marcus Griffin, Global Director of People & Culture at Flash Global in the US and from 2012 until 2020 Senior Vice President – Human resources at Dufry; and Heidi van Roon, President & Founder of the Spark Group of Companies in Canada, which provides a range of recruitment and staffing services for luxury & airport retailers and brands; and others from multiple geographies.

The Moodie Davitt Report was inspired by the Aer Rianta International (ARI) 2020 Star Awards, an initiative which recognised that the company’s people are its greatest asset. The global recognition programme this year culminated in a virtual ceremony that recognised and celebrated the tremendous contribution of team members across the globe. Global Star Award Winner 2020 was Francis Uttam Chari Eknath (left), Retail Sales Manager at Muscat Duty Free (Oman Sales & Services LLC). Runners up were Julie Ann Basco (centre), a Merchandiser from Bahrain Duty Free and Svetlana Apostolidou (right), Bacardi Ambassador with Cyprus Airports Duty Free. 

Taking the lead: Qatar Duty Free team members have maintained healthy and safe trading environments while managing some of the most eye-catching and high-profile promotions in the industry amid the pandemic

Note: For more information about the Travel Retail Superstars Awards & Knowledge Programme and/or the Virtual Travel Retail Expo 2021, please contact Irene Revilla, Publisher, The Moodie Davitt Report (Irene@moodiedavittreport.com) or Sarah Genest, Vice President Sales & Events (Sarah@MoodieDavittReport.com).

FAB Heroes: Tastes on the Fly’s Antonio Alicea was named FAB Team Member of the Year at the 2019 Airport Food & Beverage (FAB) Awards in Dallas in 2019. The FAB recognition will be built into the Travel Retail Superstars Awards & Knowledge Programme.